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ContractRepair Shop Booking & Digital Repair Ticket Platform
A repair-shop platform designed to handle bookings, digital repair tickets, and customer repair-progress tracking.
Repair ServicesBookingDigital TicketsCustomer TrackingMedia
The problem
Traditional repair processes can make it difficult for customers to track their repair status, and for repair businesses to organize appointments, parts, and documentation.
The solution
A digital booking and repair-management workflow connecting appointment booking, repair tickets, parts preparation, repair documentation, and progress tracking.
Results
- Digital repair-ticket concept defined
- Customer repair-progress tracking
- Photo/video documentation of repair work
- Parts selection and preparation built into the booking workflow
- Designed to improve communication between the shop and customers
Client
Confidential
Tech stack
Not documented