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ContractRepair Shop Booking & Digital Repair Ticket Platform
A repair-shop platform designed to handle bookings, digital repair tickets, and customer repair-progress tracking.
Repair ServicesBookingDigital TicketsCustomer TrackingMedia
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The problem
Traditional repair processes can make it difficult for customers to track their repair status, and for repair businesses to organize appointments, parts, and documentation.
The solution
A digital booking and repair-management workflow connecting appointment booking, repair tickets, parts preparation, repair documentation, and progress tracking.
Results
- Digital repair-ticket concept defined
- Customer repair-progress tracking
- Photo/video documentation of repair work
- Parts selection and preparation built into the booking workflow
- Designed to improve communication between the shop and customers
Client
Confidential
Tech stack
Not documented